I can’t express enough to you how impressed I am with your execution and management of the interior landscape at the Mall of Louisiana. Your professionalism and commitment to the project are very apparent in the end result.
It was a difficult project that you were very prepared to handle and took every precaution necessary. When issues presented themselves, you always had a well thought out solution that did not cost the project on time or additional monies.
I hope that we have the opportunity to work together on another project soon.
Lois S. Harrison, ASLA
Grover & Harrison
Dear Pat and Deborah,
Not long ago, I was wondering if there was a contractor capable of quality interior plant care in the New Orleans market. After seeing our work at Oakwood Mall and Riverwalk deteriorate and then bounce from one contractor to the next with no real improvement in standards, I was becoming a little frustrated. All of the companies talked a good game while trying to sell their services, and some of them even showed a little promise when starting the work. Unfortunately, too many companies exert more effort trying to win new accounts than they do try to satisfy the needs of their existing accounts.
Heroman Services is different. Like those of us at The Rouse Company, you obviously place great value on building and maintaining long-term relationships. Everything you have promised and accomplished on our properties bears that out. Yes, we are demanding customers, but your commitment to quality matches ours. We expect perfection every day, and Heroman Services stands out from the crowd in your ability to consistently deliver that level of quality. While you make it seem easy, I know that your hard work is what makes it all happen, and I want to thank you and everyone at Heroman Services for all of your efforts.
Frank M. Noto
Director of Landscaping
The Rouse Company
I just wanted to take a moment to recognize something that Heroman Services offers that Kurtz & Hebert doesn’t encounter very often –exceptionally good service. As a full-service real estate company, Kurtz & Hebert provides sales, leasing, and management services for the Louisiana area and currently manages and leases over 2,000,000 square feet of office and retail space in the Greater Baton Rouge area. As you can imagine, we work with
Your crew consistently maintains a courteous, professional demeanor. Their extensive knowledge of the implementation of the most efficient design is evident; their care of our clients’ interior and courtyard plants is much appreciated. We are truly impressed with the range of new plant material you bring into the area.
It has been our pleasure to work with you over the years, and I feel it is time that we let you know how highly we value and recommend the services of Heroman Services to anyone who wants to enhance their image and presence. Your firm leads the way in quality and professional service!
With best regards,
Mark B. Hebert
President, Kurtz & Herbert
It has been a pleasure working with you and your entire staff on the renovation of the interior landscape at the Mall at Cortana. Your ability to create the landscape gardens from the “drawing board” exceeded of the owners and myself, the landscape architect.
Your commitment to the planning and implementation of the project was impressive. The landscape was installed without any inconvenience to the tenants or the shoppers at the mall. I believe this was made possible due to your continuous communication with the owners and myself. Difficult situations and problems were solved efficiently and with additional cost to the project.
Equally impressive is the staff that maintains the project. Their professionalism and commitment to your firm’s high standards are evident in the way the interior gardens shine.
I can’t wait to work with you on the next project. Please thank your entire staff for a job well done!
Allan J. Struletz
Creative Scapes Inc. Landscape Design
Dear Pat & Staff,
AWESOME is the only way to describe the effect your interior plants made to the atrium of the LSU College of Art & Design. The plants you selected were the perfect complement to our area artists’ unique container designs. I am completely impressed with the attention you give to researching new and unusual foliage, not the same old “Ficus Tree” or “Corn Plant”. The lush foliage enhanced all the artists’ choice of media from Ceramic to Steel. You are truly the Guru of Interior Plants!
The committee for the enhancement of buildings with Art Works Specifically Designed for Plants only allowed the most qualified artists and contractors to participate: your work was exceptional. We also appreciate the many times you proposed cost saving ideas which not only exceeded our design concepts but will save us hundreds of dollars each year in maintenance of the plants.
Thank you for taking the initiative to help us fulfill this plan. I have been involved in the Horticulture industry for many years. Heroman Services’ knowledge and personal concern for your client’s needs, is second to none. I look forward to the next opportunity to work together.
Thank you again for your fine artistry!
Neil G. Odenwald
Louisiana State University
School of Landscape Architecture